Items ordered at www.thinkcctvsystems.com are subject to a small charge if your order weight is under 5kg
Your items will be shipped within 1-2 working days and are sent via Royal Mail Delivery or 24h-48h Courier depending on weight.
Free delivery is only avaliable to UK Mainland postcodes.
Now shipping to Europe, postal charges vary and are displayed before you checkout and make your payment.
Your items will arrive in 4-7 working days and are sent via Insured Airmail or Courier depending on weight.
For any goods damaged on arrival or not suitable, please notify us by email within 7 days of receipt - email@example.com or call on 01952 461511.
- Once you have emailed and notified us of your damaged goods, we will reply with a RMA Number which you must write clearly on your package and include with the damaged goods. You must return goods back to us withing 14 days packed as sent to you in ALL the original packaging. Send any returns by an insured postal service, to ensure safe return. We cannot be responsible for items lost in the post.
- A replacement or refund will be issued to you on satisfactory inspection of the returned items.
- All of our products carry a 12 month warranty with our manufacturers against any manufacturing faults or breakdowns. We do not offer any warranty for malicious or accidental damage.
- We will happily replace any faulty items with the same or closest model if updated.
- Under Distance Selling Regulations you are entitled to return items which are not suitable, within 7 days - but THIS IS ONLY IF ITEMS ARE IN NEW UNUSED CONDITION AND ALL ACCESSORIES ARE RETURNED WITH THE ITEM. We cannot accept returns which are not suitable if they show signs of wear or use, if returning please ensure your item is returned with all items as it arrived with you.
- For any return please email firstname.lastname@example.org
Prices are tax included